OUR ENTIRE LINE
Henley the Hippo
- Ground shipping with USPS with all orders being processed within 3-5 business days. During peak season, this may be delayed depending on competition schedule.
- For all orders exceeding $50.00 in checkout total, free ground shipping is included.
- For all orders placed with Pickup option, please complete checkout 48 hours prior to event so that order may be properly prepared. Any order placed after this period is subject to product availability at location.
- Pickup at events is possible depending on product availability. Please include in your checkout notes if you will be picking up at the sales table in person on the day of the event.
- If selecting Pickup option, please provide sales staff with Order Receipt on email to verify purchase. Estimated processing time is 1-2 hours at event depending on sales staff schedule.
- Next-day and Express delivery options is also available.
RETURNS AND EXCHANGES
- For all returns and/or exchanges, please contact us at firstname.lastname@example.org with your order information so that we may process any returns. During peak season, this may be delayed depending on competition schedule.